It’s called BPM (Business Process Management) to the business methodology aimed at improving efficiency through the systematic management of business processes to be model, automate and optimize continuously. As its name suggests, BPM focuses on managing business processes. Through the modeling of activities and processes may be a better understanding of the business and often this presents an opportunity for improvement. The process automation reduces errors, ensuring that they always behave the same way and giving evidence to show the status of them. The administration process ensures that they run efficiently, and to obtain information that can then be used to improve them. It is through information obtained from the daily execution of processes that can identify possible inefficiencies in them, and act on them to optimize them. To support this strategy is necessary to have a set of tools that give the necessary support to meet the BPM lifecycle. This set of tools is called Business Process Management System (BPMS), and with them build BPM applications.
There are several reasons that drive business process management, among which are:
- Extension of the institutional program quality
- Compliance with laws
- Create new and better processes
- Understand what you are doing right or wrong through the understanding of the processes
- Document processes for outsourcing and definition of Service Level Agreement (SLA). Need a hand in document destruction?
- Process Automation
- Create and maintain the value chain